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FAQ
(Frequently Asked Questions)

Online Banking

Is there a fee for online banking?

Our Personal Online Banking is free of charge. We offer two business online banking options. eBusiness is our basic online banking service for our business customers and is free of charge. eBusiness Select is a high performance cash management system for the more demanding business customer and has a fee of $19.95 per month. Both our Personal and Business BillPay products are also free of charge. For more information, please see our Features of Online Banking page.

How do I sign up for online banking?

To sign up for Personal Online Banking, simply click the link for Personal Online Banking, select the “First Time User” button and follow the prompts. For eBusiness, customers must complete an application and provide proper business documentation. Simply give us call or stop by one of our branches, enrollment can be completed in just a few simple steps.

How do I export my account information from online banking to a financial management software, such as Microsoft Money, Quicken or QuickBooks?

Simply log on to Online Banking, click on your account number, go to the Transactions dropdown menu and select Export Transactions. On the Export screen, you can select the date range and file type.

Does Clover Community Bank offer Mobile Banking?

We do offer Mobile Banking! Currently Mobile Banking is for personal accounts only. Simply enroll today through your Online Banking login. Once logged into Personal Online banking, select the Options button, scroll to the Mobile Banking section and enter cellular information. All the same convenience of Online banking through your handheld device!

How do I enroll for eStatements?

Currently eStatements are available for Personal Checking accounts only. To enroll, log into your online banking, select the Options button, scroll to eStatements section, verify email address and select each account you wish to enroll.

Checking

Does Clover Community Bank offer a free checking account?

Clover Community Bank does offer three service-charge free checking accounts: EZ$ is available to individuals from 16 to 22 years of age; Elite checking is available for individuals 55 years of age and older; Civic-Nonprofit checking for religious and civic organizations. CCB offers a wide range of checking accounts to meet the needs of any customer. Many of our accounts will allow customers to avoid or reduce fees if certain criteria is met. Our new account specialists are eager to help you explore your options, offering their assistance and guidance while you make the selection to meet your financial needs.

Are deposits covered by FDIC?

Yes. All deposit accounts at Clover Community Bank are insured up to the full limit approved by the FDIC. Complete insurance detail can be found using EDIE the Estimator at the following website: www.fdic.gov/EDIE. EDIE can be used to calculate the insurance coverage of all types of deposit accounts offered by an FDIC-insured bank, including: Checking accounts, Savings accounts, Money Market Accounts and Certificates of deposit.

Can I get overdraft protection for my account?

Yes!  We offer several types of overdraft protection.  Please drop by one of our branches and ask for details.

Service

Can I bring rolled coin into the bank?

We offer coin counting machines at both Offices. You can bring your mixed loose coin and simply pour into the machine. Within minutes all your coin is counted and sorted and a receipt is printed for you to collect the cash. This service is FREE to all account holders and also available to non-account holders for a fee. Any rolled coin will have to be un-rolled and counted through the machine.

What number do I contact if I have lost my debit card?

To report a lost or stolen Debit card you may contact us at (803) 222-7660 or after business hours call 1-800-500-1044.

How can I get a new debit card?

We do require a new debit card application form to be completed with signature to order a new debit card. You can print the form from our Forms page, or stop by either of our branch locations.

Can I reorder checks online?

Yes, customers can re-order checks online through the following site: https://www.ordermychecks.com